Your frequently asked questions

MoodyCrate is a subscription service that delivers carefully curated wellness boxes to pamper, encourage, and support new and expectant mothers.

Each box is carefully designed and filled with safe, high-quality products from local artisans.

The goal: to offer a personalized experience that celebrates women, not just their role as mothers.

Each MoodyCrate box includes between 5 and 7 full-size products: skincare, relaxation tools, wellness essentials and comfort items.

We prioritize non-toxic ingredients and collaborate with local artisans to guarantee quality and sustainability.

Absolutely! MoodyCrate is a thoughtful gift for a pregnant woman or a new mother.

You can choose a one-time purchase or a subscription, and we'll take care of the rest to create a smooth and meaningful experience.

We accept major credit cards (Visa, Mastercard, Amex), as well as PayPal and Shop Pay.

Subscribers receive a new box each month, carefully curated around a wellness theme. You can choose between a monthly, quarterly, semi-annual, or annual subscription, with the option to pause or cancel at any time from your account.

Simply log in to your account to update your shipping information, pause or cancel your subscription, or view your order history.

Our orders are prepared within 1 to 3 business days.
The delivery time then varies depending on your location (3 to 7 working days).

Delivery times may vary during peak periods or in case of carrier delays.

If a product is damaged or defective, contact us within 48 hours of receipt with a photo.

We will take care of the replacement or refund.

All sales are final. If you encounter any problems, please contact us within 5 days of receiving your package, attaching a photo of the contents. We will investigate the situation as soon as possible.